At 124 Street Dental in Edmonton, your first dental appointment is designed to be welcoming, thorough, and comfortable, whether you are new to the area or looking for a family dentist near 124 Street. From the moment you arrive, our team greets you warmly and helps with any remaining paperwork, taking the time to get to know you before any dental procedures begin.
Step-by-Step: Your First Visit
We begin by reviewing your medical and dental history, including medications, allergies, past dental experiences, and any current concerns, so we can personalize your care. Your first exam includes a thorough assessment of every tooth, your gums, jaw joint, bite, and soft tissues, as well as an oral cancer screening. We take digital x-rays if needed for a detailed view below the surface, but only when it is clinically appropriate.
Our hygienist performs a professional cleaning to remove plaque and tartar, polishes your teeth, and offers advice on brushing and flossing techniques.
. Ray Basi will review the findings with you, answer all your questions, and present a personalized care plan, explaining every option clearly and with no pressure or upselling.
What to Bring and How to Prepare
We recommend bringing a government-issued photo ID, your insurance card and policy number, a list of current medications, your medical history, and any previous dental records or x-rays you may have to help us provide the best care. New patient appointments at 124 Street Dental typically take about 60–90 minutes, allowing time for a complete exam, cleaning, x-rays if needed, and thorough discussion of your oral health.
It is best to arrive 10–15 minutes early to finish paperwork, or you can request forms by email to fill out in advance. Most dental insurance plans cover new patient exams and cleanings, and we can help verify your coverage for you.
Patient-Friendly and Family-Focused Care
We are happy to welcome families, and can often schedule consecutive appointments to save you time. If you are nervous or have dental anxiety, please let us know, our team is experienced with anxious patients, explains every step before we do it, and lets you control the pace.
Should treatment be needed after your first visit, we will explain exactly what is required and why, provide a clear cost estimate, and let you book on your schedule, with nothing done without your complete consent.
Our Clinic and Location
We are located at 10973 124 St Unit #1, Edmonton, AB T5M 0H8, in the 124 Street district, serving Edmonton and nearby areas like Westmount, Glenora, and Oliver. Our clinic is open Tuesday (11am-7pm), Wednesday (9am-5pm), Friday (9am-5pm), Saturday (9am-5pm), and Sunday (10am-4pm) with. Ray Basi as your general and family dentist.
Our focus is always on clear, patient-first care, building genuine relationships and never rushing your visit.
We offer a full range of services, from general and family dentistry to cosmetic, restorative, emergency, Invisalign, braces, sedation, and children’s dentistry.
Every new patient receives a no-pressure, transparent experience, with ADA fee guide compliance, clear estimates before treatment, and no hidden costs.
We welcome all ages and backgrounds, so your whole family can get care in one place.
Children’s First Visits: What Parents Should Know
If your child is visiting for the first time, we make the experience fun, pressure-free, and focus on building positive early dental habits.
For children, we let them explore the office and dental chair, review their medical history with their parent, gently examine and count teeth, and provide a brief cleaning if the child is comfortable.
After the first visit, we offer practical advice on brushing, nutrition, fluoride, and what to watch for as your child develops.
Digital x-rays for children are only used when necessary and are done with minimal radiation.
A Calm Experience for Anxious Patients
We treat all anxious children and adults compassionately, always explaining and allowing control over the pace of the visit. Sedation dentistry is available for those who feel very anxious or require more complex treatment, your comfort and safety always come first.
If You Need Emergency Dental Care
If emergency dental care is needed, we work to see patients as soon as possible with same-day appointments, experienced urgent care, and a focus on pain relief.
Ready for Your First Visit?
You can reach us at 780-540-0124 with any questions or to book your appointment. We look forward to welcoming you to our dental family and supporting your best smile in Edmonton and beyond.
