124 Street Dental
What to Expect from Your First Visit to a Family Dentist in Edmonton
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What to Expect from Your First Visit to a Family Dentist in Edmonton

124th Street Dental Team4 min read

At 124 Street Dental, we welcome families and new patients to our family dental clinic located on 124 Street in Edmonton, serving areas like Westmount, Glenora, and Oliver. We focus on providing comfortable, clear, and patient-friendly care for people of all ages and needs, from children to seniors.

Welcoming You from the Start

Your first visit is designed to be welcoming, thorough, and comfortable from the moment you arrive. When you walk into our clinic, our team will greet you and assist you with any remaining paperwork, taking time to get to know you before starting.

Your Health and Dental History

We review your medical and dental history, including medications, allergies, previous dental experiences, and current concerns. This step helps us provide safe and personalized care.

Thorough Examination and Screening

You will receive a comprehensive examination of every tooth, your gums, jaw joint, bite, and soft tissues, which includes an oral cancer screening. If clinically needed, we may take digital x-rays to get a complete view of your oral health.

Professional Cleaning and Oral Hygiene Advice

Our hygienist provides a professional cleaning that removes plaque and tartar and polishes your teeth, and we will discuss your brushing and flossing technique to help you improve your daily routine.

Review and Personalized Care Plan

We walk you through all findings, answer your questions, and create a personalized care plan, with no pressure or upselling.

Timing and Preparation

Plan to spend approximately 60–90 minutes for your first appointment, which allows enough time for a thorough exam, cleaning, x-rays if needed, and a full discussion of your oral health. We recommend arriving 10–15 minutes early to complete new patient paperwork, but you can also request your forms by email to fill them out at home.

Insurance, Payment, and Coverage

Most dental insurance plans cover new patient exams and cleanings, and our team can verify your coverage for you. We accept CDCP and provide direct billing to all major insurers, but recommend checking your coverage before your visit.

Comfort for Anxious Patients and Sedation Options

Please let us know if you are nervous about dental visits, we are experienced with anxious patients and go at your pace. Our practice offers sedation dentistry and takes a patient-focused approach to help you feel relaxed and confident during every visit.

Personalized, Transparent, and Family-Focused Care

We believe in no-pressure advice and transparent pricing, providing clear estimates upfront and no hidden costs. For families, we can often schedule multiple family members consecutively to save you extra trips. If treatment is needed beyond your first visit, we explain exactly what is required and why, provide a cost estimate, and let you book at a convenient time.

Our Services for Every Age Group

Our general dentistry services, including checkups and cleanings, are designed to keep your teeth and gums strong and help you maintain a healthy smile for life. Every routine exam includes a thorough oral cancer screening, and our preventive care helps catch problems early. We serve patients of all ages, and truly personalized care is at the centre of what we do.

First Visits for Children: Building Positive Habits

For children's first visits, we recommend bringing your child around their first birthday or when their first tooth appears, making it a fun, pressure-free introduction to dental care. Children's first visits involve introducing them to the office, letting them explore, gathering background history, and performing a gentle tooth and gum check in a non-threatening way. If a brief cleaning is tolerated by your child, we provide one, but the main goal is a positive association with dental visits. Following your first visit, we provide personalized guidance and answer questions about at-home care and what to watch for next.

What to Bring to Your First Visit

You should bring a valid photo ID, insurance card and policy number, list of current medications and dosages, any relevant medical history, previous dental records or x-rays if available, your CDCP member card if applicable, and a list of any dental concerns or questions.

Location and Contact Details

We are located at 10973 124 St Unit #1, Edmonton, AB T5M 0H8, and can be reached at 780-540-0124.

We look forward to meeting you and helping your family enjoy a lifetime of healthy smiles. If you have any questions or are ready to book your first visit, please call us at 780-540-0124.

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