Your dental appointment at our clinic on 124 Street in Edmonton is designed to be comfortable, thorough, and transparent from start to finish. We serve patients of all ages, offering family, general, cosmetic, restorative, children’s, emergency, Invisalign, braces, gum disease, and sedation dentistry. From your first visit onwards, our team focuses on providing patient-friendly care for families, individuals, and those with urgent concerns.
What Happens at Your First Appointment?
Your first appointment will include a warm welcome, any final paperwork, and time for you to get to know us before anything else begins. We review your medical and dental history, including any medications, allergies, past dental experiences, and current concerns. You will receive a comprehensive examination of your teeth, gums, jaw joint, bite, and soft tissues, along with an oral cancer screening. Digital x-rays are taken only if clinically appropriate to help us see beneath the surface and get a complete picture of your oral health.
Our hygienist will remove plaque and tartar and polish your teeth, discussing your brushing and flossing technique and offering tips for improvement.. Ray Basi will walk you through all findings, answer your questions, and present a personalized care plan with no pressure or upselling.
If treatment is recommended after your appointment, we explain exactly what is needed and why, provide a cost estimate, and let you book at a time that suits you. We recommend arriving 10–15 minutes early to complete any new patient paperwork, or you can request forms in advance to complete at home. Plan to spend approximately 60–90 minutes for your first dental appointment, which allows time for a full exam, cleaning, x-rays if needed, and discussion.
Insurance and Payment Information
Most dental insurance plans cover new patient exams and cleanings, and our team can verify your coverage for you. We are committed to providing accessible dental care, with direct insurance billing, CDCP acceptance, and same-day appointments whenever possible.
Our dental care is built on transparency, trust, and honest recommendations, and we always provide clear cost estimates upfront.
Family and Children’s Appointments
Children are welcome at your appointment, and we can often book multiple family members consecutively to save time. For children's first appointments, we introduce them to our office, let them explore, and gather their medical and oral history in a calm, friendly way.. Ray Basi takes a gentle approach, even framing the exam as 'counting teeth' or 'looking for sugar bugs' to make it fun for young children.
Our children's dental visits are gentle, pressure-free, and focused on creating a positive association with dental care.
For Patients with Dental Anxiety
We have experience helping patients with dental anxiety, taking extra time, explaining each step, and ensuring you are in control of the pace. We offer sedation dentistry for patients who need help feeling more comfortable during their visits.
Ongoing Dental Care and Prevention
Our approach to dental care is prevention-focused, aiming to catch problems early and help you maintain a healthy smile for life. Every routine exam includes an oral cancer screening in addition to general checkups and cleanings.
After your visit, we provide practical advice on brushing, flossing, diet, and answer any questions you have about your oral health. We pride ourselves on providing comfortable, calm, and modern care in an environment designed to make you feel at home.
Emergency and Same-Day Dental Care
Emergency dental appointments are a priority, and we work to see you as soon as possible to provide pain relief and urgent care. Our clinic is fully accessible and committed to serving families and individuals throughout Edmonton and the surrounding communities.
Flexible Hours and Access
We are open five days a week, with flexible appointment times, including evenings and weekends to support busy schedules.
Booking and Next Steps
For any questions or to book your appointment, you can contact us at 780-540-0124. We look forward to supporting your best smile and answering any questions you have about what to expect at your dental visit in Edmonton.
